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Strategic Leadership in Digital Branding: Navigating the Digital Transformation Era

Strategic Leadership in Digital Branding: Navigating the Digital Transformation Era
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Author(s): Adele Potgieter (Nelson Mandela University, South Africa)
Copyright: 2026
Pages: 28
Source title: Digital Platforms and Managing Brand Crises
Source Author(s)/Editor(s): Jorge Remondes (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)and Ana Pinto de Lima (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)
DOI: 10.4018/979-8-3373-2367-1.ch005

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Abstract

This chapter unpacks strategic leadership in the dynamic context of digital branding, exploring its theoretical foundations, practical applications, and emerging trends. The chapter traces the evolution of branding from traditional mass media to interactive digital environments, highlighting the rise of omnichannel strategies and the transformative roles of technology, artificial intelligence, and big data. The analysis examines key competencies for strategic leaders, including digital literacy, visionary sense-making, emotional intelligence, agility, and collaborative leadership. The chapter examines the crucial role of ethical leadership, ensuring that digital branding aligns with principles of sustainability, transparency, and data governance. Case studies of prominent brands, such as Nike, Starbucks, Dove, and Netflix, provide tangible illustrations of effective strategies. The synthesis of these insights reinforces the importance of continuous innovation and strategic leadership in navigating the evolving digital branding landscape and achieving sustainable success.

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