IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Portal Combat Revisited: Success Factors and Evolution in Consumer Web Portals

Portal Combat Revisited: Success Factors and Evolution in Consumer Web Portals
View Sample PDF
Author(s): John M. Gallaugher (Boston College, USA)and Charles E. Downing (Nothern Illinois University, USA)
Copyright: 2005
Pages: 24
Source title: Web Portals: The New Gateways to Internet Information and Services
Source Author(s)/Editor(s): Arthur Tatnall (Victoria University, Australia)
DOI: 10.4018/978-1-59140-438-5.ch003

Purchase

View Portal Combat Revisited: Success Factors and Evolution in Consumer Web Portals on the publisher's website for pricing and purchasing information.

Abstract

What determines a market leader when business models and technologies can be easily imitated? This work examines this question within the context of the market for free, consumer-oriented Web portals. Factors considered include the length of time a service has been offered, the brand-related make effects of various leading players, and product features that create virtual communities and other switching costs. This analysis demonstrates that there are strong make-related premiums among leading portal players, suggesting that brand value may be a critically important asset for industry players. The study also offers qualified support for the first-mover hypothesis and the benefits of chat and gaming features and notes a lack of significant benefit from leadership in various technology-based service innovations.

Related Content

Jana Polgar. © 2012. 6 pages.
Jun-Jang Jeng, Ajay Mohindra, Jeaha Yang, Henry Chang. © 2012. 15 pages.
Jerh. O’Connor, Ronan Dalton, Don Naro. © 2012. 15 pages.
Jana Polgar. © 2012. 13 pages.
Tony Polgar. © 2012. 13 pages.
Jana Polgar. © 2012. 5 pages.
Andreas Prokoph. © 2012. 19 pages.
Body Bottom