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New Perspectives on Knowledge Management
Abstract
In the following chapter, the authors give an overview of knowledge management, display various forms of knowledge relevant to different companies, discuss the process steps of knowledge management: generation, transfer, retention, and most importantly: show how knowledge, companies, and environments interact to optimize their corporate knowledge flows. The chapter’s aim is to provide a comprehensive picture of the complex interconnections in knowledge management. The authors draw upon approaches discussed in contemporary literature on knowledge management and additionally argue that the way knowledge is handled and retained depends on various systems logics that influence how knowledge is handled and managed within organizations.
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