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Navigating Digital Persuasion: Strategies in Green Cosmetic Social Media

Navigating Digital Persuasion: Strategies in Green Cosmetic Social Media
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Author(s): Paulo Botelho Pires (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)and José Duarte Santos (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)
Copyright: 2026
Pages: 36
Source title: Cases on Social Media Marketing Engagement Tactics
Source Author(s)/Editor(s): Jorge Remondes (Instituto Politécnico do Porto, Portugal)
DOI: 10.4018/979-8-3373-2357-2.ch003

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Abstract

The case examines how five green cosmetic brands deploy persuasive strategies to promote eco-conscious products via digital media. It focuses on how these brands combine emotional, logical, and ethical appeals with persuasion techniques such as social proof, authority, scarcity, and reciprocity. The study critically assesses whether these strategies authentically support sustainable marketing or risk contributing to greenwashing. Key issues include the transparency of sustainability claims, the intelligibility of technical data in digital formats, and the evolving dynamics of consumer scepticism and cultural interpretation in green branding.

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