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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Mitigation of Communication Challenges in the Indian Software Industry

Mitigation of Communication Challenges in the Indian Software Industry
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Author(s): Anjanee Sethi (Management Development Institute, India) and Shyamli Rathore (Sidman Learning Solutions, India)
Copyright: 2012
Pages: 19
Source title: New Media Communication Skills for Engineers and IT Professionals: Trans-National and Trans-Cultural Demands
Source Author(s)/Editor(s): Arun Patil (CQUniversity, Australia), Henk Eijkman (University of New South Wales at Australian Defence Force Academy, Australia) and Ena Bhattacharyya (Universiti Teknologi Petronas, Malaysia)
DOI: 10.4018/978-1-4666-0243-4.ch012


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There have been dramatic changes in the way organizations perceive and practice communication. While a large amount of resources are allocated to learning and development function by the Indian software companies, there has been little attempt to study how the trainings help in mitigating the communication challenges faced by the employees of these organizations. The chapter attempts to understand what communication challenges are faced by junior and mid level employees, and how the effectiveness of communication related training is measured by the learning and development function.

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