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Mitigation of Communication Challenges in the Indian Software Industry
Abstract
There have been dramatic changes in the way organizations perceive and practice communication. While a large amount of resources are allocated to learning and development function by the Indian software companies, there has been little attempt to study how the trainings help in mitigating the communication challenges faced by the employees of these organizations. The chapter attempts to understand what communication challenges are faced by junior and mid level employees, and how the effectiveness of communication related training is measured by the learning and development function.
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