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Managing User Integration: Insights From the Field of Publicly-Funded Research and Development Projects in Germany
Abstract
The importance of robotics and assistive technologies for healthcare is increasing. For their introduction into practical application, the continuous integration of the user perspective is crucial to ensure acceptance and usability. This can be achieved by the user-centered design approach. In an earlier publication, several problems with its functional implementation within research and development (R&D) projects were pointed out. This chapter discusses possible solutions to promote an effective integration of the user perspective in R&D projects based on six interviews with experts from Germany. The results can be summarized in three main requirements: first, the generation of a common understanding of the target group; second, a scientific research approach considering the context of technology usage; third, projectification, with a focus on efficient resource planning, the development of generic technologies, and technology evaluations with the user group. Leaders of innovative projects can benefit from implementing these strategies in the development process.
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