Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Management of Services Contracts

The Management of Services Contracts
View Sample PDF
Author(s): Guy Callender (Curtin University, Australia)
Copyright: 2012
Pages: 12
Source title: Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods
Source Author(s)/Editor(s): N. Delener (Arcadia University, USA)
DOI: 10.4018/978-1-4666-0077-5.ch002


View The Management of Services Contracts on the publisher's website for pricing and purchasing information.


The management of services creates a new and exciting development in business relationship management. It is a field which grows as organizations increasingly seek to specialize and also replace in-house service delivery with contractual relationships with suppliers. This chapter explores many of the attributes and challenges of planning, developing, and managing service contracts within complex supply chains.

Related Content

Vannie Naidoo, Thokozani Ian Nzimakwe. © 2019. 14 pages.
Ayda Saidane, Saleh Al-Sharieh. © 2019. 36 pages.
Balkis Hamdane, Sihem Guemara El Fatmi. © 2019. 25 pages.
Ines Mezghani Daoud, Marwa Meddeb. © 2019. 20 pages.
Ching Yuen Luk. © 2019. 33 pages.
Opeyemi Idowu Aluko, Gabriel Temitope Aderinola. © 2019. 21 pages.
Benjamin Enahoro Assay. © 2019. 23 pages.
Body Bottom