International Applications of Knowledge Intensive Services of Management and IT Consulting in Transitional Countries

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Author(s): Leonora Fuxman (St. John’s University, USA)and Aleksandar Ivanovic (Alexander College of Arts, Business, and Management, Serbia)
Copyright: 2012
Pages: 20
Source title: Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods
Source Author(s)/Editor(s): N. Delener (Arcadia University, USA)
DOI: 10.4018/978-1-4666-0077-5.ch028

Keywords: Business & Management / Business Science Reference / Electronic Services & Service Science / Operations and Service Management

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Abstract

Management and Information Technology (IT) consulting, both in Ukraine and in Serbia, are still in their developmental stages. Most problems they meet are due to a lack of managerial and restructuring experience in a free-market economy. However, significant innovation as well as necessary managerial education and IT infrastructure improvement have been achieved to make them affordable and attractive to a large range of organizations in these economies in transition. Their historical development, current trends, segments of activity, implementation areas, challenges and problems usually met in business practice, and a number of cases and managerial implications of their possible solutions are discussed in this chapter.

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International Applications of Knowledge Intensive Services of Management and IT Consulting in Transitional Countries

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