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Intelligent Software Agents in Electronic Commerce: A Socio-technical Perspective

Intelligent Software Agents in Electronic Commerce: A Socio-technical Perspective
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Author(s): Mahesh S. Raisinghani (University of Dallas, USA), Chris Klassen (The Software Construction Company, USA)and Lawrence L. Schkade (University of Texas at Arlington, USA)
Copyright: 2002
Pages: 12
Source title: Strategies for eCommerce Success
Source Author(s)/Editor(s): Bijan Fazlollahi (Georgia State University, USA)
DOI: 10.4018/978-1-931777-08-7.ch012

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Abstract

“The future business culture will be one in which innovation is necessary, learning is constant, organizations need to act collaboratively and work is its own reward…It will not be business. It will not be government. It is the social sector that may yet save the society.” ——Peter F. Drucker

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