The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
A Framework for Multi-Level SLA Management
|
Author(s): Wolfgang Theilmann (SAP Research, Germany), Sergio Garcia Gomez (Telefonica Investigacion y Desarrollo, Spain), Davide Lorenzoli (CITY University, UK), Christoph Rathfelder (FZI Research Center for Information Technology, Germany), Thomas Roeblitz (Dortmund University of Technology, Germany)and Gabriele Zacco (Fondazione Bruno Kessler, Italy)
Copyright: 2012
Pages: 21
Source title:
Handbook of Research on Service-Oriented Systems and Non-Functional Properties: Future Directions
Source Author(s)/Editor(s): Stephan Reiff-Marganiec (University of Leicester, UK)and Marcel Tilly (European Microsoft Innovation Center, Germany)
DOI: 10.4018/978-1-61350-432-1.ch020
Purchase
|
Abstract
In this chapter we present a technical architecture for a multi-level SLA management framework. We discuss the fundamental components and interfaces in this architecture and explain the developed integrated framework. Furthermore, we show results from a qualitative evaluation of the framework in the context of an open reference case. Last, we elaborate on important future directions for the area of SLA management.
Related Content
Azeem Khan, Noor Zaman Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
30 pages.
|
Siva Raja Sindiramutty, Chong Eng Tan, Sei Ping Lau, Rajan Thangaveloo, Abdalla Hassan Gharib, Amaranadha Reddy Manchuri, Navid Ali Khan, Wee Jing Tee, Lalitha Muniandy.
© 2024.
67 pages.
|
Ruchi Doshi, Kamal Kant Hiran.
© 2024.
16 pages.
|
N. Ambika.
© 2024.
9 pages.
|
Siva Raja Sindiramutty, Wee Jing Tee, Sumathi Balakrishnan, Sukhminder Kaur, Rajan Thangaveloo, Husin Jazri, Navid Ali Khan, Abdalla Gharib, Amaranadha Reddy Manchuri.
© 2024.
54 pages.
|
Azeem Khan, NZ Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
22 pages.
|
Azeem Khan, Noor Zaman Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
36 pages.
|
|
|