Ethical Issues With the Use of Social Media in the Connected Business World

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Author(s): Ali Shafiq (Taylor's University, Malaysia)
Copyright: 2020
Pages: 10
Source title: Strategies and Tools for Managing Connected Consumers
Source Author(s)/Editor(s): Ree Chan Ho (Taylor's University, Malaysia)
DOI: 10.4018/978-1-5225-9697-4.ch017

Keywords: Business & Management / Business Science Reference / Consumer Management / Marketing

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Abstract

With the dawn of social media, the world of communication and interaction changed tremendously. It transformed altogether many other aspects of life – businesses, education, philanthropy, to name a few. However, with a phenomenon of such grand proportions came the associated problems of comparable stature. This chapter deals with some of the most compelling problems which social media brought. It highlights how these problems occur, their consequences, and what should be done to minimize the effects. It is hoped that after reading this chapter the users of social media will exercise caution; the practitioners will play a more responsible role while the theorists will be able to propose novel but practical solutions to these problems.

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Ethical Issues With the Use of Social Media in the Connected Business World

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