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Enhancing Digital Literacy Among Chinese Civil Servants: Evaluation, Disparities Analysis, and Improvement Pathways
Abstract
This chapter investigates the digital literacy of Chinese civil servants, focusing on evaluation criteria, variations across levels and departments, and improvement strategies. It proposes a tailored evaluation framework to assess digital literacy, identifying strengths, weaknesses, and influencing factors through empirical research. The study offers a comprehensive analysis and recommendations to enhance digital competencies in the public sector, structured into sections on literature review, indicator system construction, evaluation, and countermeasures. This work contributes valuable insights for advancing digital literacy among civil servants in China.
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