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Emotional Intelligence: The Key For Employee Well-Being

Emotional Intelligence: The Key For Employee Well-Being
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Author(s): Sowmya Muppidi (SR University, India)and Geetha Manoharan (SR University, India)
Copyright: 2025
Pages: 28
Source title: Innovative Approaches to Managing Conflict and Change in Diverse Work Environments
Source Author(s)/Editor(s): Suzzette A. Harriott (Suzzette Harriott Research Institute, USA & Nova Southeastern University, USA)
DOI: 10.4018/979-8-3693-9556-1.ch010

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Abstract

Employees must manage emotions. Career prediction uses EI instead of IQ. Tracking job happiness, engagement, stress management, and peer interaction. Emotional intelligence benefits organisations and workers. EQ measures and controls emotions. Intelligence improves mental and social abilities. Self-esteem, life satisfaction, resilience, work satisfaction, and engagement are physical health. Business and emotional management increase with EQ. Communication, understanding, and compatibility boost workplace well-being. Mindfulness, leadership, conflict resolution, repetition, and awareness improve workplace emotional intelligence. Management, recruiting, and support increase EQ. These are results from successful and failing organisational EI implementations. Culture, training, and EI program well-being reporting are hindered by change resistance. AI-customised emotional intelligence training, leadership, and work-life balance boost EI. Promote mobility. EI. Famous firms face EI. Employee well-being, productivity, and corporate performance are most affected by EI.

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