The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Dynamic Knowledge: Diagnosis and Customer Service
Abstract
This chapter shows how to make an enterprise diagnosis and how, with the right tools, a better management of dynamic knowledge can be established. The chapter begins by examining the Logistic Model Based on Positions (LoMoBaP) and using the position of Customer Services Manager to perform an enterprise diagnosis. The results of this are then expressed through a Matrixes Of Weighing (MOW). The general objective of the chapter is to show how by making the diagnosis of a company through the Customer Services Manager, which is one of the positions of the Logistic Model Based on Positions, and expressing this diagnosis through Matrixes Of Weighing, a dynamic knowledge base that will allow the company an efficient knowledge management, specifically for the most important management aspects, is generated.
Related Content
Azeem Khan, Noor Zaman Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
30 pages.
|
Siva Raja Sindiramutty, Chong Eng Tan, Sei Ping Lau, Rajan Thangaveloo, Abdalla Hassan Gharib, Amaranadha Reddy Manchuri, Navid Ali Khan, Wee Jing Tee, Lalitha Muniandy.
© 2024.
67 pages.
|
Ruchi Doshi, Kamal Kant Hiran.
© 2024.
16 pages.
|
N. Ambika.
© 2024.
9 pages.
|
Siva Raja Sindiramutty, Wee Jing Tee, Sumathi Balakrishnan, Sukhminder Kaur, Rajan Thangaveloo, Husin Jazri, Navid Ali Khan, Abdalla Gharib, Amaranadha Reddy Manchuri.
© 2024.
54 pages.
|
Azeem Khan, NZ Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
22 pages.
|
Azeem Khan, Noor Zaman Jhanjhi, Dayang Hajah Tiawa Binti Awang Haji Hamid, Haji Abdul Hafidz bin Haji Omar.
© 2024.
36 pages.
|
|
|