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Creative Accelerated Problem Solving (CAPS) for Advancing Business Performance

Creative Accelerated Problem Solving (CAPS) for Advancing Business Performance
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Author(s): Cookie M. Govender (University of Johannesburg, South Africa)
Copyright: 2021
Pages: 26
Source title: Handbook of Research on Using Global Collective Intelligence and Creativity to Solve Wicked Problems
Source Author(s)/Editor(s): Ziska Fields (University of Johannesburg, South Africa)
DOI: 10.4018/978-1-7998-2385-8.ch005

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Abstract

Businesses are automated, complex, unpredictable, operating in a global marketplace with limited collective creative problem-solving intelligence for advancing performance. This chapter explores how business advance and succeed, by maximising individual creativity and problem-solving abilities. Literature reviewed in the last two decades revealed the latest evolving business trends, allowing for compared human versus automation performance, compared ROI and risk of innovative business factors, compared business beneficiary intelligence to consciousness levels, and correlated co-creative intelligence elements of psychomotor, cognitive and affective intelligences to engagement, awareness, and changed behaviour skills. A CAPS model is a management cascaded solution for co-creating business intelligence by enhancing individual creativity using these 15 elements: consciousness, know yourself, brain knowledge, imagination, problem solving, creative thinking, speed reading, mind maps, mind management, memory skills, responsibility, goal setting, stress, success, and accelerated learning.

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