Context and Explanation in e-Collaborative Work

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Author(s): Patrick Brézillon (University Paris 6 (UPMC), France)
Copyright: 2011
Pages: 18
Source title: Handbook of Research on Methods and Techniques for Studying Virtual Communities: Paradigms and Phenomena
Source Author(s)/Editor(s): Ben Kei Daniel (University of Saskatchewan, Canada)
DOI: 10.4018/978-1-60960-040-2.ch016

Keywords: Information Science Reference / Media & Communications / Social Computing / Virtual Communities & Virtual Reality

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Abstract

In a face-to-face collaboration, participants use a large part of contextual information to translate, interpret and understand others’ utterances by using contextual cues like mimics, voice modulation, movement of a hand, etc. Such a shared context constitutes the collaboration space of the virtual community. Explanation generation, one the one hand, allows to reinforce the shared context, and, in the other hand, relies on the existing shared context. The situation is more critical in e-collaboration than in face-to-face collaboration because new contextual cues are to be used. This chapter presents the interests of making explicit context and explanation generation in e-collaboration and which types of new paradigms exist then.

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