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Content Marketing as a Branding Tool for E-Grocery Applications in India

Content Marketing as a Branding Tool for E-Grocery Applications in India
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Author(s): Venkatesh Ganapathy (ICFAI Business School, India)
Copyright: 2026
Pages: 32
Source title: Digital Platforms and Managing Brand Crises
Source Author(s)/Editor(s): Jorge Remondes (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)and Ana Pinto de Lima (CEOS.PP, ISCAP, Polytechnic of Porto, Portugal)
DOI: 10.4018/979-8-3373-2367-1.ch007

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Abstract

Content marketing has emerged as a vital tool for branding in the rapidly evolving e-grocery sector in India. With increasing internet penetration and a shift towards online shopping, e-grocery applications are becoming a significant part of consumers' daily lives. This study explores the role of content marketing as a strategic branding tool for e-grocery platforms in India. It examines how content marketing influences consumer perceptions, enhances brand visibility, and builds trust among users. The research focuses on various content strategies employed by e-grocery apps, including educational content, product promotions, recipes, and customer success stories. The findings suggest that when executed well, content marketing can significantly contribute to brand recognition, customer retention, and market differentiation in the e-grocery industry. The study concludes by providing recommendations for e-grocery platforms to leverage content marketing more effectively for sustained brand growth in the competitive Indian market.

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