Conflict Resolution and Ethical Decision-Making for Engineering Professionals in Global Organizations

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Author(s): Charles R. Feldhaus (Indiana University – Purdue University Indianapolis, USA), Julie Little (Indiana University – Purdue University Indianapolis, USA)and Brandon Sorge (Indiana University – Purdue University Indianapolis, USA)
Copyright: 2016
Pages: 24
Source title: Leadership and Personnel Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-9624-2.ch094

Keywords: Administration & Leadership / Business & Management / Business Science Reference / Management Science

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Abstract

As an introduction to recognizing individual and organizational conflict as well as ethical issues within global firms, the goals of this chapter are to equip Science, Technology, Engineering, and Mathematics (STEM) professionals, especially those in engineering, with solid decision-making tools, including self-awareness, ethical perspectives and theories, ethical decision-making models, and various conflict resolution approaches. Given the current challenges in business and industry that have often led to unethical practices, and ultimately conflict, it is critical that both organizational leaders and followers possess the necessary tools and perspectives to create an ethical climate that deals appropriately with various types of conflict. This chapter examines new trends in conflict coaching and the delivery of ethics training in an effort to provide the aforementioned tools and perspectives.

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