Combined Impact of Outsourcing and Hard Times on BPO Risk and Security

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Author(s): C. Warren Axelrod (Delta Risk, USA)and Sukumar Haldar (Anshinsoft Inc., USA)
Copyright: 2011
Pages: 9
Source title: Cyber Security, Cyber Crime and Cyber Forensics: Applications and Perspectives
Source Author(s)/Editor(s): Raghu Santanam (Arizona State University, USA), M. Sethumadhavan (Amrita University, India)and Mohit Virendra (Brocade Communications Systems, USA)
DOI: 10.4018/978-1-60960-123-2.ch002

Keywords: Digital Crime & Forensics / Information Science Reference / IT Security and Ethics / Security & Forensics

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Abstract

The security of business processes, particularly those based on IT (information technology) systems, is at increased risk when the processes are outsourced, especially during difficult economic times. This chapter examines factors affecting the cyber security of BPO (business process outsourcing) and argues that the combination of effects of outsourcing and the economic environment leads to even greater levels of risk than do the individual components. Suggestions are made as to how the risks might be mitigated.

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Combined Impact of Outsourcing and Hard Times on BPO Risk and Security

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