Business Continuity Management of Business Driven IT Landscapes

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Author(s): Ulrich Winkler (SAP Research Belfast, UK)and Wasif Gilani (SAP Research Belfast, UK)
Copyright: 2012
Pages: 19
Source title: Handbook of Research on Service-Oriented Systems and Non-Functional Properties: Future Directions
Source Author(s)/Editor(s): Stephan Reiff-Marganiec (University of Leicester, UK)and Marcel Tilly (European Microsoft Innovation Center, Germany)
DOI: 10.4018/978-1-61350-432-1.ch017

Keywords: Business & Management / Electronic Services & Service Science / Engineering Science Reference / Web Technologies

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Abstract

The overall objectives of this book chapter are (a) to provide an introduction of Business Continuity Management, (b) to discuss the importance of business continuity in a service-oriented IT environment, (c) highlight and discuss major challenges and approaches to translate business requirements and objectives down to BCM related service level terms and metrics and (e) identify requirements, such as modelling methodologies or analyses, to enable such translations.

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