Best Practice in Company Standardization

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Author(s): Henk J. de Vries (Erasmus University, Rotterdam, The Netherlands)and Florens J.C. Slob (Van Gansewinkel Zuid-Holland, Vlaardingen, The Netherlands)
Copyright: 2009
Pages: 23
Source title: Selected Readings on Information Technology and Business Systems Management
Source Author(s)/Editor(s): In Lee (Western Illinois University, USA)
DOI: 10.4018/978-1-60566-086-8.ch008

Keywords: Business & Management / Business Information Systems / Business Science Reference

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Abstract

This article describes a best practice model for standardization within companies, based on a process approach to the development of company standards. Per process, a best practice is developed based on an investigation within six multinational companies and a review of literature, if any. The findings are benchmarked against experiences in three comparable fields: IT management, quality management, and knowledge management. Though the number of company standards exceeds by far the number of external standards, they have been neglected in standardization research. The authors hope that standards practitioners will benefit from their study and that it will stimulate researchers to pay more attention to this topic.

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