B2E SAP Portals: Employee Self-Service Case Study

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Author(s): Andrew Stein (Victoria University, Australia), Paul Hawking (Victoria University, Australia)and David C. Wyld (Southeastern Louisiana University, USA)
Copyright: 2005
Pages: 20
Source title: Managing Business with SAP: Planning Implementation and Evaluation
Source Author(s)/Editor(s): Linda Lau (Longwood University, USA)
DOI: 10.4018/978-1-59140-378-4.ch005

Keywords: Business & Management / Business Information Systems / Business Science Reference

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Abstract

The global ERP industry that blossomed in the 1990’s automating back office operations has made moves to introduce a “second wave” of functionality in ERP systems. In 2002/3 there was an expanded focus on mysap.com, small to medium enterprises and the expansion into “second wave” products. Companies around the world are exploring various Internet business models to evaluate their business potential and risk implications and a number of companies have realized the relatively quick gains with low associated risks that can be achieved through the business-to-employee (B2E) model. Employee Self Service (ESS) is a solution based on this model that enables employee’s access to the corporate human resource information system, and Australian companies are increasingly implementing this solution. This chapter presents the findings of a research project that looks at the changing nature of Human Resources (HR) in modern organisations and the development of an HR ESS portal in a major Australian organisation.

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B2E SAP Portals: Employee Self-Service Case Study

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