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Analyzing Requirements and Approaches for Sourcing Software Based Services

Analyzing Requirements and Approaches for Sourcing Software Based Services
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Author(s): G. R. Gangadharan (Novay, The Netherlands)and Erwin Fielt (Queensland University of Technology, Australia)
Copyright: 2010
Pages: 11
Source title: Service Science and Logistics Informatics: Innovative Perspectives
Source Author(s)/Editor(s): ZongWei Luo (The University of Hong Kong, China)
DOI: 10.4018/978-1-61520-603-2.ch011

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Abstract

Increasingly, software is no longer developed as a single system, but rather as a smart combination of so-called software services. Each of these provides an independent, specific and relatively small piece of functionality, which is typically accessible through the Internet from internal or external service providers. To the best of our knowledge, there are no standards or models that describe the sourcing process of these software based services (SBS). We identify the sourcing requirements for SBS and associate the key characteristics of SBS (with the sourcing requirements introduced). Furthermore, we investigate the sourcing of SBS with the related works in the field of classical procurement, business process outsourcing, and information systems sourcing. Based on the analysis, we conclude that the direct adoption of these approaches for SBS is not feasible and new approaches are required for sourcing SBS.

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