AHP-Driven Knowledge Leakage Risk Assessment Model: A Construct-Apply-Control Cycle Approach

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Author(s): Haley Wing Chi Tsang (Knowledge Management and Innovation Research Centre, The Hong Kong Polytechnic University, Hong Kong), Wing Bun Lee (Knowledge Management and Innovation Research Centre, The Hong Kong Polytechnic University, Hong Kong)and Eric Tsui (The Hong Kong Polytechnic University, Hong Kong)
Copyright: 2020
Pages: 20
Source title: Start-Ups and SMEs: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-1760-4.ch013

Keywords: Business & Management / Business Science Reference / Small & Medium Enterprises / Small and Medium Enterprises

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Abstract

Intellectual Capital (IC) is becoming more widely understood by the academic and business communities, especially its important role in value creation of an organization. However, few people are aware that IC, if not managed properly, may also pose threats, sometime serious, to an organization. Knowledge leakage from an organization, for example, may come about when an experienced employee leaves for another job. Knowledge leakage is pervasive throughout an organization but is seldom noticed until the consequence is felt. This intellectual capital risk has to be systematically and effectively identified, assessed and controlled in the whole value chain of an organization. An AHP (Analytic Hierarchy Process) based multi-dimensional decision making and assessment model is developed to determine knowledge leakage risk in an organization.

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AHP-Driven Knowledge Leakage Risk Assessment Model: A Construct-Apply-Control Cycle Approach

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