A Value Co-Creation Model for Energy-Saving Service Business Using Inverters

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Author(s): Michitaka Kosaka (Japan Advanced Institute of Science and Technology, Japan), Takashi Yabutani (Tomosou Japan Ltd., Japan)and Qi Zhang (Japan Advanced Institute of Science and Technology, Japan)
Copyright: 2014
Pages: 15
Source title: Progressive Trends in Knowledge and System-Based Science for Service Innovation
Source Author(s)/Editor(s): Michitaka Kosaka (Japan Advanced Institute of Science and Technology, Japan)and Kunio Shirahada (Japan Advanced Institute of Science and Technology, Japan)
DOI: 10.4018/978-1-4666-4663-6.ch016

Keywords: Business & Management / Business Science Reference / Electronic Services / Electronic Services & Service Science

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Abstract

This chapter proposes a value co-creation model for the energy saving service business using inverters. The proposed model considers the effectiveness of the service business approach to reducing energy using inverters, where risk sharing between service providers and customers is very important to provide stable services to users in the long term. Service value co-creation in collaboration to share risks can be formulated and described in four steps of the KIKI model (Knowledge sharing related to the service system, Identification of the service field, Knowledge creation for the new service idea, and Implementation of the service idea). An example is shown to demonstrate the validity of the proposed model of collaboration.

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A Value Co-Creation Model for Energy-Saving Service Business Using Inverters

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