IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Healthcare Case Study in Digital Transformation, Technology Integration, and Human Factors Dynamics

A Healthcare Case Study in Digital Transformation, Technology Integration, and Human Factors Dynamics
View Sample PDF
Author(s): Ronald Hayes (Capitol Technology University, USA)and Darrell Norman Burrell (Capital Technology University, USA & Marymount University, USA)
Copyright: 2026
Pages: 42
Source title: Cyber Risk Management and AI Governance in the Digital Era
Source Author(s)/Editor(s): Calvin Nobles (University of Maryland Global Campus, USA), Kevin Richardson (Talladega College, USA), Quatavia McLester (Columbus State University, USA)and Darrell Norman Burrell (Marymount University, USA)
DOI: 10.4018/979-8-3373-9918-8.ch005

Purchase

View A Healthcare Case Study in Digital Transformation, Technology Integration, and Human Factors Dynamics on the publisher's website for pricing and purchasing information.

Abstract

Digital transformation in healthcare is redefining administration and care delivery as socio-technical systems where data privacy, cybersecurity, usability, and human adaptability jointly determine success. Using a narrative literature review anchored in the SAFECARE Concepts Health Solutions case, a telehealth-only reproductive health model, this inquiry synthesizes scholarship on trust formation, technology resistance, digital literacy, and organizational behavior. Findings indicate that resistance often reflects anxiety about technology reliability, technology ease of use, data exposure, and loss of relational control rather than opposition to innovation. Transparent consent, privacy-by-design architectures, secure identities, and empathetic communication increase confidence and sustain adoption, particularly for sensitive reproductive data. Organizational culture and adaptive leadership are decisive, embedding security governance, equity, and psychological safety into workflows, roles, and patient engagement. The analysis offers a human-centered, security-conscious framework that aligns technical reliability with ethical stewardship to advance equitable, trustworthy telehealth within complex adaptive health systems.

Related Content

Frederic Andres. © 2027. 14 pages.
Kalsoom Safdar, Khairul Najmy Abdul Rani, Mohd Aminudin Jamlos, Siti Julia Rosli, Muhammad Usman Younus, Zanab Safdar. © 2027. 27 pages.
Bani Adam, Binastya Anggara Sekti, Muhammad Adi Zacky Zahran. © 2027. 24 pages.
Swetha Margaret T. A., Renuka Devi D.. © 2027. 31 pages.
Maurice Saluschke, Michael Schulz. © 2027. 30 pages.
Mirjam Sepesy Maučec, Gregor Donaj. © 2027. 16 pages.
Jorge A. Ruiz-Vanoye, Ocotlan Diaz-Parra, Ricardo A. Barrera-Cámara, Alejandro Fuentes-Penna, Francisco R. Trejo-Macotela, Jaime Aguilar-Ortiz, Eric Simancas-Acevedo. © 2027. 21 pages.
Body Bottom