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A Cloud Computing Framework for Optimizing Performance in E-Commerce Operations in Zimbabwe

A Cloud Computing Framework for Optimizing Performance in E-Commerce Operations in Zimbabwe
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Author(s): Diana Dumbu (Midlands State University, Zimbabwe), Chipo Mutongi (Midlands State University, Zimbabwe)and Theo Tsokota (Midlands State University, Zimbabwe)
Copyright: 2025
Pages: 24
Source title: Strategic Repositioning in Times of Corporate Crisis: Green Management and Technology Adoption
Source Author(s)/Editor(s): Option Takunda Chiwaridzo (University of Science and Technology Beijing, Beijing, China)and Mufaro Dzingirai (Midlands State University, Zimbabwe)
DOI: 10.4018/979-8-3693-5912-9.ch001

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Abstract

This chapter explores the implementation of a cloud computing framework to optimize performance in e-commerce operations in Zimbabwe. The rapid growth of e-commerce in the country has created a need for scalable, reliable, and efficient solutions to meet the demands of online shoppers. By leveraging cloud infrastructure, content delivery networks, auto-scaling capabilities, data analytics tools, security measures, and mobile optimization, e-commerce businesses can enhance user experience, improve website performance, and drive growth in their online operations. The study holds potential for various stakeholders, including e-commerce businesses in Zimbabwe, policymakers, and technology providers. Acknowledging that only a few businesses have implemented cloud technologies, the chapter reveals a substantial resource gap in technical, financial, and infrastructure requirements, hindering widespread cloud adoption. Additionally, security concerns and a lack of awareness contribute to the low adoption rate. The study makes use of existing literature.

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