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Integrated Data Analytics, Business Intelligence, and Machine Learning Architecture for SMEs: Framework for Small and Medium Enterprises

Integrated Data Analytics, Business Intelligence, and Machine Learning Architecture for SMEs: Framework for Small and Medium Enterprises
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Author(s): Shalina Sultana Champa (Arkansas State University, USA)and Richard S. Segall (Arkansas State University, USA)
Copyright: 2026
Volume: 13
Issue: 1
Pages: 38
Source title: International Journal of Business Analytics (IJBAN)
Editor(s)-in-Chief: John Wang (Montclair State University, USA)
DOI: 10.4018/IJBAN.409371

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Abstract

Small and medium enterprises (SMEs) are pivotal drivers of employment, Gross Domestic Product (GDP) growth, and innovation globally, yet they continue to face persistent barriers to adopting data-driven technologies, and literature lacks actionable, resource-sensitive guidance for practitioners. The systematic review maps algorithm-specific applications across industries including XGBoost for credit risk, LightGBM for real-time BI automation, and Support Vector Machines for high-dimensional small datasets while identifying persistent gaps in methodological transparency, geographic diversity, and prescriptive guidance. Addressing these gaps, the paper makes three original contributions: (1) a critical synthesis distinguishing access gaps from outcome gaps in SME BI adoption; (2) an analysis of why cost-efficiency remains under-weighted relative to strategic growth as an adoption driver, despite resource constraints; and (3) a phased three-stage implementation roadmap guiding SMEs from frugal descriptive dashboards through predictive modeling to prescriptive decision automation.

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