Enterprise Resources for the Digital Transformation of Small and Medium Firms: A Systematic Review

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Author(s): María Belén Navarro (Universidad Privada del Norte, Peru), César Joel Ybañez (Universidad Privada del Norte, Peru)and Gisela Analy Fernández Hurtado (Universidad Privada del Norte, Peru)
Copyright: 2026
Volume: 13
Issue: 1
Pages: 24
Source title: International Journal of Business Analytics (IJBAN)
Editor(s)-in-Chief: John Wang (Montclair State University, USA)
DOI: 10.4018/IJBAN.409313

Keywords: Business & Management / Business Information Systems / Business Intelligence / Business Science Reference

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Abstract

The research aims to analyze enterprise resource planning (ERP) systems in the digital transformation (DT) of small and medium-sized enterprises (SMEs) by mapping a set of 60 academic publications in a highly regarded database covering exclusively studies from the years 2020-2024 mapping the predominant thematic currents in which the factors that drive ERP adoption in sectors such as manufacturing, mining, services, financial, and industries are analyzed. The study highlights how ERPs promote the unification and adoption of new technologies, as well as boosting business productivity and more informed decision making. However, it identifies obstacles such as the lack of specific studies, methodological variability, and resistance to change in many SMEs. Despite these challenges, the integration of Cloud-based ERP systems is considered a flexible and scalable solution, which allows SMEs to progressively scale towards digital transformation.

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Enterprise Resources for the Digital Transformation of Small and Medium Firms: A Systematic Review

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