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Developing Successful Strategies for ICT Initiatives in the Public Sector: The Case of Electronic Government Strategies in a U.S. City
Abstract
This paper explores the factors that determine how government agencies develop unique strategies for information and communications technology (ICT) implementation. In addition, the paper will examine the relationship between this unique approach to ICT strategy management and its impact on electronic government initiatives within the agency. We use an adaptation of the technology enactment framework to relate the variables as both a predictive tool and to analyze the findings from a case study of a city (anonymised) in the U.S. state of Connecticut.
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