Visualizing IT Enabled Business Process Change

View Sample PDF

Author(s): Martijn R. Hoogeweegen (Erasmus University Rotterdam, The Netherlands)and A. T. Kearney (Erasmus University Rotterdam, The Netherlands)
Copyright: 2002
Pages: 18
Source title: Advanced Topics in Information Resources Management, Volume 1
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-44-0.ch003

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

Purchase

View Visualizing IT Enabled Business Process Change on the publisher's website for pricing and purchasing information.

Abstract

Many contributions in the literature of business process change (BPC) address the questions of why and how to conduct IT enabled BPC projects. A relatively underexposed area, however, is the question of how to formulate an alternative process design. Therefore, the focus of this paper is to support BPC managers in their search for (IT enabled) alternative process design(s). The support should stem from a set of concretely defined redesign guidelines that are visualized in simple process charts. These visualized guidelines should help BPC managers to recognize their applicability in their own context. The aim of this paper is threefold. First, the literature is reviewed to formulate a number of IT enabled BPC guidelines. Second, these guidelines are visualized in process charts. Third, a case study is presented to illustrate the applicability of these visualized guidelines

The IRMA Community

Research IRM

Visualizing IT Enabled Business Process Change

Purchase

Abstract

Related Content

IRMA Sponsors