Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Building Culture for Sustaining Information Governance

Building Culture for Sustaining Information Governance
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Author(s): Jennie Lee Khun (Purdue Global University, USA)
Copyright: 2024
Pages: 19
Source title: Creating and Sustaining an Information Governance Program
Source Author(s)/Editor(s): Kris Helge (Rutgers University, USA)and Caitlin A. Rookey (Tarrant County College, USA)
DOI: 10.4018/979-8-3693-0472-3.ch004


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The chapter explains what information governance is and why it is important. The problem is identified that organizations know information governance is important but many fail to implement governance or do so poorly. The author questions why companies fail to recognize the benefit of a cultural approach to addressing this critical gap. The chapter introduces the concept that information governance is integral for every organization. The chapter provides insight into hiring, training, professional development, emotional intelligence, and soft skills to build a thriving organization. The chapter explores the need for a positive and dedicated approach to leadership. The chapter explores communication, operational efficiencies, board governance approaches, and examines compliance. Lastly, the chapter explores risk and why organizations must implement a risk management strategy. A conclusion summarizes the need for information governance to build a successful culture that adopts an information governance strategy to be successful.

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