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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Utilizing Semantic Web and Software Agents in a Travel Support System

Utilizing Semantic Web and Software Agents in a Travel Support System
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Author(s): Maria Ganzha (EUH-E, Poland), Maciej Gawinecki (IBS Pan, Poland), Marcin Paprzycki (SWPS, Poland), Rafal Gasiorowski (Warsaw University of Technology, Poland), Szymon Pisarek (Warsaw University of Technology, Poland)and Wawrzyniec Hyska (Warsaw University of Technology, Poland)
Copyright: 2009
Pages: 29
Source title: Semantic Knowledge Management: An Ontology-Based Framework
Source Author(s)/Editor(s): Antonio Zilli (University of Salento, Italy), Ernesto Damiani (University of Milan, Italy), Paolo Ceravolo (University of Milan, Italy), Angelo Corallo (University of Salento, Italy)and Gianluca Elia (University of Salento, Italy)
DOI: 10.4018/978-1-60566-034-9.ch017

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Abstract

The use of Semantic Web technologies in e-business is hampered by the lack of large, publicly-available sources of semantically-demarcated data. In this chapter, we present a number of intermediate steps on the road toward the Semantic Web. Specifically, we discuss how Semantic Web technologies can be adapted as the centerpiece of an agent-based travel support system. First, we present a complete description of the system under development. Second, we introduce ontologies developed for, and utilized in, our system. Finally, we discuss and illustrate through examples how ontologically demarcated data collected in our system is personalized for individual users. In particular, we show how the proposed ontologies can be used to create, manage, and deploy functional user profiles.

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