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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Unstructured Information as a Socio-Technical Dilemma

Unstructured Information as a Socio-Technical Dilemma
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Author(s): Lars-Erik Nilsson (Kristianstad University College, Sweden), Anders Eklöf (Kristianstad University College, Sweden) and Torgny Ottoson (Kristianstad University College, Sweden)
Copyright: 2008
Pages: 24
Source title: Handbook of Research on Digital Information Technologies: Innovations, Methods, and Ethical Issues
Source Author(s)/Editor(s): Thomas Hansson (University of Southern Denmark, Denmark)
DOI: 10.4018/978-1-59904-970-0.ch031


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The purpose of this chapter is to illustrate how access to information through the implementation of digital information and communication technology challenges traditional school practices and introduces dilemmas about democracy, school development, ethics, information management and learning. Video data together with screen captures are used to present three cases where students try: to match questions to search expressions; to make decisions about whether sites can be visited; and how they make decisions about relevance and credibility. Data illustrate that information always appears to be unstructured to the students and that restructuring poses a socio technical dilemma involving appreciation of ideological and ethical nature.

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