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The “Trigger” Experience: Text Messaging as an Aide Memoire to Alert Students in Mobile Usage of Teaching and Learning Resources
Abstract
This case study chapter will outline the results of a 2006 pilot test into the use of Short Message Service (SMS) to augment the provision of student administrative services currently available through a university website. The pilot conducted utilised an SMS Prototype Tool Trigger that enabled dynamic information transfer between staff and students. Trigger facilitated live update reminders that assisted students to schedule their time and better organise themselves. Specifically, SMS technology was used to deliver physical class locations, availability and web addresses of iPod resources, important events, alerts for multimedia, examination schedules, and, assessment feedback by ‘pushing’ information to students. Trigger also provided students with pull access to study schedules and requirements. The aim of the test was to evaluate student response to the use of Trigger to improve the learning environment. The case study will identify student responses to the 2006 pilot and describe a current project that has extended the number of students participating in the study.
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