IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Total Quality Management in Higher Education

Total Quality Management in Higher Education
View Sample PDF
Author(s): Gary A. Berg (California State University Channel Islands, USA)
Copyright: 2009
Pages: 5
Source title: Encyclopedia of Distance Learning, Second Edition
Source Author(s)/Editor(s): Patricia L. Rogers (Bemidji State University, USA), Gary A. Berg (California State University Channel Islands (Retired), USA), Judith V. Boettcher (Designing for Learning, USA), Caroline Howard (HC Consulting, USA), Lorraine Justice (Hong Kong Polytechnic University, Hong Kong)and Karen D. Schenk (K. D. Schenk and Associates Consulting, USA)
DOI: 10.4018/978-1-60566-198-8.ch313

Purchase

View Total Quality Management in Higher Education on the publisher's website for pricing and purchasing information.

Abstract

In considering various management approaches internationally for the delivery of computer-based learning, there is an interest in total quality management (TQM). The majority of the research on TQM focuses on its application to for-profit businesses; however, TQM also has been used in universities more broadly, especially in student services areas. Generally, current research on TQM in higher education has focused on methods, barriers to implementation, learning-outcome assessment, human factors, and case studies.

Related Content

Sylvia Robertson. © 2023. 28 pages.
Dimitrios Stamovlasis, Charalampos Tsanidis. © 2023. 23 pages.
Ikram Chelliq, Lamya Anoir, Mohamed Erradi, Mohamed Khaldi. © 2023. 26 pages.
Vasiliki Ioakeimidou. © 2023. 27 pages.
Eleni Bonti. © 2023. 25 pages.
Lamya Anoir, Ikram Chelliq, Mohamed Erradi, Mohamed Khaldi. © 2023. 29 pages.
Shibu Puthalath, M. R. Mallaiah, Viswesh Sekhar. © 2023. 17 pages.
Body Bottom