The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
The Role of Chatbots in Educational Leadership: Enhancing Decision-Making and Efficiency Through AI Tools
|
|
Author(s): C. V. Suresh Babu (Hindustan Institute of Technology and Science, India), Malini Premakumari William (Bourntec Solutions, Inc., USA)and R. Abdul Fazil (Hindustan Institute of Technology and Science, India)
Copyright: 2025
Pages: 30
Source title:
Chatbots in Educational Leadership and Management
Source Author(s)/Editor(s): Austin Musundire (University of Limpopo, South Africa)
DOI: 10.4018/979-8-3693-8734-4.ch012
Purchase
|
Abstract
This chapter explores the role of chatbots in enhancing educational leadership by improving decision-making and communication processes. Utilizing a qualitative case study methodology, the research examines various implementations of chatbots within educational institutions, highlighting both successful applications and the challenges faced during integration. Key findings indicate that chatbots can significantly enhance operational efficiency, facilitate real-time data analysis, and improve stakeholder engagement. However, the study also identifies critical challenges, including ethical considerations, resistance to change, and the need for comprehensive training for staff. The implications of these findings suggest that educational leaders must strategically adopt chatbot technology to foster a more responsive and inclusive educational environment. By addressing both the benefits and challenges, this chapter contributes to the ongoing discourse on the modernization of educational leadership through innovative technologies.
Related Content
|
Janet Acker, Denise Simard.
© 2026.
18 pages.
|
|
Anirban Ghatak, Setavi Purushottam Thoke.
© 2026.
36 pages.
|
|
John Reed.
© 2026.
30 pages.
|
|
John F. Dion.
© 2026.
26 pages.
|
|
Heather Fronckowiak.
© 2026.
22 pages.
|
|
Daniel Nester.
© 2026.
26 pages.
|
|
Jaime Iglehart Frasson.
© 2026.
26 pages.
|
|
|