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The Invisible Load: Identity Struggles and Burnout in the Public Sector

The Invisible Load: Identity Struggles and Burnout in the Public Sector
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Author(s): Damla Koroglu Unver (Istanbul University, Turkey)
Copyright: 2026
Pages: 46
Source title: Strategies and Solutions for Public Sector Burnout
Source Author(s)/Editor(s): Kenny A. Hendrickson (University of the Virgin Islands, US Virgin Islands)and Kula A. Francis (University of the Virgin Islands, US Virgin Islands)
DOI: 10.4018/979-8-3373-0169-3.ch010

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Abstract

Burnout in the public sector is a complex issue influenced by systemic inequities and identity-based stressors. This chapter examines the intersection of identity and burnout, focusing on how factors such as race, gender, and sexual orientation amplify vulnerabilities in public sector workplaces. Using Social Identity Theory and Intersectionality as analytical frameworks, the chapter explores the unique challenges faced by marginalized employees and provides actionable strategies to mitigate burnout. Key solutions include inclusive leadership development, equity audits, flexible work arrangements, and mentorship programs. By addressing identity-based inequities and fostering inclusive organizational cultures, public sector organizations can enhance employee well-being, improve performance, and strengthen trust with the communities they serve.

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