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The Impact of Flexible Work Policies on Employee Well-Being and Retention in Modern Organizations
Abstract
Flexible work policies have become foundational to contemporary organizational strategy, particularly in light of the transformative shifts triggered by the COVID-19 pandemic. This chapter investigates the multifaceted impact of such policies on employee well-being and organizational retention. Drawing from an integrative lens, it incorporates four major theoretical frameworks—Job Demands-Resources (JD-R), Self-Determination Theory (SDT), Conservation of Resources (COR), and Social Exchange Theory (SET)—to provide a comprehensive understanding of how flexible work arrangements influence employee engagement, satisfaction, and organizational loyalty. In addition to synthesizing existing scholarship, this chapter contributes a novel cross-theoretical model that bridges motivational psychology and organizational behavior. It also proposes a suite of policy evaluation tools that blend qualitative and quantitative metrics, enabling organizations to monitor and enhance the effectiveness of flexibility initiatives.
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