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The Impact of Evolving Technologies on Restaurant Consumer Health: A Systematic Review

The Impact of Evolving Technologies on Restaurant Consumer Health: A Systematic Review
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Author(s): Jia Yanan (Taylor's University, Malaysia), Anshul Garg (Taylor's University, Malaysia & Graphic Era, India)and Kandappan Balasubramanian (Taylor's University, Malaysia)
Copyright: 2025
Pages: 32
Source title: Technological Innovations in the Food Service Industry
Source Author(s)/Editor(s): Anshul Garg (Taylor's University, Malaysia)
DOI: 10.4018/979-8-3693-7683-6.ch008

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Abstract

As technological facilities and devices become increasingly popular in restaurants, restaurant consumers are increasingly influenced by technologies. With the increase in consumer health needs, the impact of technology on consumer health has gradually received more attention. This study employs bibliometrics and thematic analysis methods to review and analyse 52 English journal articles from WoS and Scopus from five aspects: research focus, time overlay, methodological characteristics, theoretical framework, and research topics. The results reveal that previous studies have explored the relationship between various types of restaurant technology and consumer health behaviours, health literacy, physical health, mental health, social health, and health literacy from multiple disciplines. In addition, existing studies mainly focus on the impact of health information presented by technology on consumer health. Finally, after a comprehensive review and summary of previous studies, this study puts forward specific suggestions for future research based on the gaps in existing research.

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