The Evolution of Travel Booking: From Traditional Methods to Blockchain Solutions

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Author(s): G. Sowmya (MLR Institute of Technology, India), R Sridevi (Jawaharlal Nehru Technological University, India)and K. S. Sadasivarao (Sri Indu College of Engineering and Technology, India)
Copyright: 2025
Pages: 20
Source title: Exploring the World With Blockchain Through Cryptotravel
Source Author(s)/Editor(s): Riktesh Srivastava (City University, Ajman, UAE), Varinder Singh Rana (City University, Ajman, UAE)and Mohd Abu Faiz (City University, Ajman, UAE)
DOI: 10.4018/979-8-3693-6562-5.ch007

Keywords: Business Science Reference / Cyber Behavior / Hospitality, Travel, and Tourism Management / Social Sciences & Humanities

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Abstract

This chapter examines the evolution of travel booking, highlighting key developments from traditional methods to blockchain solutions. Initially reliant on brick-and-mortar travel agencies and phone reservations, the industry was transformed by the internet and Online Travel Agencies (OTAs), which offered increased convenience and real-time updates through mobile technology. Social media and metasearch engines further influenced booking behaviour, while AI and machine learning enabled personalized recommendations and predictive analytics. The rise of the sharing economy introduced peer-to-peer platforms like Airbnb and Uber. Recently, blockchain technology has promised enhanced transparency and security. Despite these advancements, challenges such as security concerns and user adoption persist. Future trends, including augmented reality (AR), voice-activated bookings, and sustainable travel solutions, are poised to shape the industry's future.

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