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The Evolution of Chatbots: Historical Developments and Their Implication on Educational Leadership - Challenges and Opportunities

The Evolution of Chatbots: Historical Developments and Their Implication on Educational Leadership - Challenges and Opportunities
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Author(s): Aaron Siboniso Gwebu (University of Namibia, Namibia)
Copyright: 2025
Pages: 28
Source title: Chatbots in Educational Leadership and Management
Source Author(s)/Editor(s): Austin Musundire (University of Limpopo, South Africa)
DOI: 10.4018/979-8-3693-8734-4.ch011

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Abstract

This paper examines the evolution of chatbots, analyzing their impact on educational leadership, focusing on challenges and opportunities. Chatbots have advanced from simple systems to complex AI tools, providing leaders with options to enhance communication, engage students, and personalize learning. Yet, challenges like technical complexity, data privacy, and training needs present barriers. Findings suggest that while chatbots can transform educational management, they also bring ethical and security responsibilities for leaders. Effective adoption requires proactive leadership, structured training, and privacy standards. Recommendations include fostering adaptability, secure data practices, and ethical AI integration for advancing educational goals.

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