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The Effective Role of Mobile Apps in Food Service Industry

The Effective Role of Mobile Apps in Food Service Industry
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Author(s): Deepa Sharma (Maharishi Markandeshwar University, India)
Copyright: 2025
Pages: 20
Source title: Technological Innovations in the Food Service Industry
Source Author(s)/Editor(s): Anshul Garg (Taylor's University, Malaysia)
DOI: 10.4018/979-8-3693-7683-6.ch013

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Abstract

Nowadays, technology has become an integral part of people's lives. Smartphone technology has changed everything. People use a variety of digital gadgets to fulfill their needs like ordering food, shopping, ordering takeout or booking a cab, customers prefer to use upscale mobile applications. People can order food at their doorstep and get a taxi parked at their doorstep, with just a few simple tips; they can do all this from the comfort of their home. In this study, we will discuss the impact of mobile applications on the food business. The restaurant business and mobile apps is a match made in heaven. One of the industries that have benefited the most from the incorporation of mobile technology is restaurants. Whatever customers want to order from most restaurants can now be done through the app, whether they are at home or on the road. Gone are the days of waiting in line and using paper menus! With the advent of food delivery innovation, customers can now enjoy their favorite restaurant meals at the convenience of their homes using a plethora of mobile applications.

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