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Systematic Literature Review of Supply Chain Management and Metaverse
Abstract
This study explores the transformative role of the Metaverse in reshaping supply chain management amid rapid technological advancements. It critically examines how this emerging technology impacts key areas such as demand forecasting, operations, inventory management, and logistical resilience—highlighting gains in efficiency, agility, and strategic decision-making. Through a holistic approach combining literature review and real-world use cases, the study reveals how the Metaverse and generative AI can foster intelligent, sustainable, and adaptive supply chain ecosystems. It offers a practical model for industry practitioners aiming to harness these technologies for optimization. The findings underscore the importance of continued research into the long-term implications of Metaverse adoption, particularly its broader influence on industry standards and societal outcomes. Ultimately, this work contributes to the growing body of knowledge and illustrates the revolutionary potential of the Metaverse in supply chain transformation.
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