Survey of Citizens’ Perceptions in the Adoption of National Governmental Portals

View Sample PDF

Author(s): Teta Stamati (National and Kapodistrian University of Athens, Greece), Athanasios Karantjias (University of Pireaus, Greece)and Drakoulis Martakos (National and Kapodistrian University of Athens, Greece)
Copyright: 2012
Pages: 23
Source title: E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives
Source Author(s)/Editor(s): Mahmud Akhter Shareef (McMaster University, Canada), Norm Archer (McMaster University, Canada)and Shantanu Dutta (University of Ontario Institute of Technology, Canada)
DOI: 10.4018/978-1-60960-848-4.ch012

Keywords: Electronic Government / Government & Law / Information Science Reference

Purchase

View Survey of Citizens’ Perceptions in the Adoption of National Governmental Portals on the publisher's website for pricing and purchasing information.

Abstract

?he transformational role of e-government can be achieved through engagement of the citizens in the e-government rollout and subsequent adoption. The present study integrates constructs from the Technology Acceptance Model, Diffusions of Innovation Theory and Trust Models in order to propose a research model to guide future e-government initiatives. The critical acceptance factors, namely: trust, security, and regulation are analyzed for the citizens’ adoption process. The citizen’s perceptions of electronic services adoption are analyzed based on the case study of the National Governmental Portal.

The IRMA Community

Research IRM

Survey of Citizens’ Perceptions in the Adoption of National Governmental Portals

Purchase

Abstract

Related Content

IRMA Sponsors