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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Supporting Participation in Online Social Networks

Supporting Participation in Online Social Networks
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Author(s): Agostino Poggi (University of Parma, Italy), Paolo Fornacciari (University of Parma, Italy), Gianfranco Lombardo (University of Parma, Italy), Monica Mordonini (University of Parma, Italy)and Michele Tomaiuolo (University of Parma, Italy)
Copyright: 2022
Pages: 21
Source title: Research Anthology on Usage, Identity, and Impact of Social Media on Society and Culture
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-6307-9.ch039

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Abstract

Social networking systems can be considered one of the most important social phenomena because they succeeded in involving billions of people all around the world and in attracting users from several social groups, regardless of age, gender, education, or nationality. Social networking systems blur the distinction between the private and working spheres, and users are known to use such systems both at home and at the work place both professionally and with recreational goals. Social networking systems can be equally used to organize a work meeting, a dinner with the colleagues, or a birthday party with friends. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This chapter discusses the participation in online social networking activities and, in particular, the technologies that support and promote the participation in online social network.

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