The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies

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Author(s): Cristina Albuquerque (University of Coimbra, Portugal)
Copyright: 2013
Pages: 19
Source title: Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Isabel Maria Miranda (Municipality of Guimarães, Portugal)and Patricia Gonçalves (School of Technology at the Polytechnic Institute of Cavado and Ave, Portugal)
DOI: 10.4018/978-1-4666-3986-7.ch018

Keywords: Health Information Systems / Medical Information Science Reference / Medicine & Healthcare

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Abstract

One of the biggest challenges for social intervention is to acquire more efficacy and innovation. The strategic detection of innovation opportunities is directly linked with the research and comprehension of unmet social and economic needs, but also with a profound evaluation of the usual ways to identify and answer to current and emergent needs. The contribution of ICTs, traditionally absent from social work and social care universes, can be very relevant at this level. Therefore, in this chapter, the authors discuss the boundaries and conceptions of (social) needs as a strategic dimension for innovation and evaluation on social intervention and reflect upon the key issues (difficulties and opportunities) associated with the use of ICTs in social work and social care systems.

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The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies

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