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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Soft Systems Methodology in Technology Management Practices

Soft Systems Methodology in Technology Management Practices
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Copyright: 2021
Pages: 21
Source title: Applications of Soft Systems Methodology for Organizational Change
Source Author(s)/Editor(s): Maryam Ebrahimi (Independent Researcher, Germany)
DOI: 10.4018/978-1-7998-4504-1.ch006


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Technology management (TM) is a series of management disciplines designed to manage the technological fundamentals of the organizations for creation of competitive benefits. A successful technological development and commercialization can be rarely accomplished through diffused and undirected efforts. In such a complex situation, modeling can play a decisive role in the analysis of complexities and management of the dynamics of technology-based companies. In this context, the chapter describes five processes of TM, namely identification, selection, acquisition, protection, and exploitation. Soft systems methodology (SSM) is one of the soft operations research (OR) tools and techniques that can be implemented in TM phases as a hard OR. Furthermore, two case studies that addressed the use of SSM in policymaking to commercialize the new technologies and technology scenario planning in a research and development (R&D) organization will be also reviewed.

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