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Social Media's Influence on Consumer Decision-Making: A Roadmap for Success

Social Media's Influence on Consumer Decision-Making: A Roadmap for Success
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Author(s): Surjit Singha (Kristu Jayanti College (Autonomous), India)
Copyright: 2024
Pages: 25
Source title: Globalized Consumer Insights in the Digital Era
Source Author(s)/Editor(s): Fatih Sahin (Bandirma Onyedi Eylul University, Turkey)and Cevat Soylemez (Kutahya Dumlupinar University, Turkey)
DOI: 10.4018/979-8-3693-3811-7.ch004

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Abstract

Within the ever-evolving realm of social media marketing, enterprises encounter various obstacles and prospects. Effective strategies prioritize using narratives, fostering community, demonstrating transparency, and embracing authenticity. A combination of quantitative metrics and qualitative insights is necessary for calculating ROI. In anticipation of the future, social media platforms will feature personalized AI-driven experiences, immersive experiences, and an emphasis on audio-centric content. Amidst obstacles such as algorithm modifications and privacy apprehensions, prospects emerge through video hegemony and the incorporation of social commerce. Business enterprises must possess agility, strategic foresight, and a steadfast dedication to authenticity and ethics to navigate the complex interplay between innovation and fundamental values.

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