Social Computing: Implications for E-Government

View Sample PDF

Author(s): Rhoda C. Joseph (The Pennsylvania State University Harrisburg, USA)and Jose Esteves (Instituto de Empresa Business School, Spain)
Copyright: 2010
Pages: 12
Source title: Social Computing: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Subhasish Dasgupta (George Washington University, USA)
DOI: 10.4018/978-1-60566-984-7.ch075

Keywords: Information Science Reference / Media & Communications / Social Computing / Social Networking

Purchase

View on the publisher's website for pricing and purchasing information.

Abstract

This article examines the area of social computing and its implications for electronic government (e-government). Social computing is a broad term that refers to different products and services that supports human interaction in a computer mediated environment. Terms such as online communities, peer networking, and social software have overlapping meanings with social computing (Parameswaran and Whinston, 2007). E-government refers to the delivery of government services via information and communications technology to citizens, businesses, employees, government agencies and special interest groups. In this article we present a theoretical model for the application of social computing in the area of e-government and we use an analysis of state websites to assess the extent of social computing development in the e-government domain. Our findings indicate that social computing is in its infancy in e-government applications. We make recommendations and analyze the potential value and challenges of social computing in e-government.

The IRMA Community

Research IRM

Social Computing: Implications for E-Government

Purchase

Abstract

Related Content

IRMA Sponsors